Return and Exchange Policy
Welcome to our sustainable fashion family! At Wild & Pree, we’re passionate about reducing waste and making a positive impact on the planet. That’s why we cut, sew and package each piece, just for you, only after you've placed an order. By doing this, we avoid creating dead-stock and ensure every item finds a loving home before it's even made!
Our Policy:
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Our Made-to-Order Promise:
- We craft every item specifically for you, which helps us reduce waste and promote a greener future. Each piece is cut, sewn and packaged with care, just for you, after you place the order.
- We craft every item specifically for you, which helps us reduce waste and promote a greener future. Each piece is cut, sewn and packaged with care, just for you, after you place the order.
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Getting the Perfect Fit:
- To make sure your new clothes fit perfectly, please measure yourself carefully before ordering. If you need help with sizing, don’t hesitate to reach out to us! We’re here to assist you every step of the way, and love helping you find the right fit before you place the order. You can DM us on instagram @wildandpree for a quick response, or email us at hello@wildandpree.com
- To make sure your new clothes fit perfectly, please measure yourself carefully before ordering. If you need help with sizing, don’t hesitate to reach out to us! We’re here to assist you every step of the way, and love helping you find the right fit before you place the order. You can DM us on instagram @wildandpree for a quick response, or email us at hello@wildandpree.com
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Returns:
- We accept returns only if there’s a manufacturing defect. If you find a defect in your item, please contact us within 7 days of receiving your order, and we’ll help you with the return process.
- We accept returns only if there’s a manufacturing defect. If you find a defect in your item, please contact us within 7 days of receiving your order, and we’ll help you with the return process.
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Exchanges:
- If you reached out to us for sizing advice before placing your order and the size still isn’t quite right, we’re happy to offer an exchange. Just let us know within 7 days of receiving your item, and we’ll take care of the rest.
- If you reached out to us for sizing advice before placing your order and the size still isn’t quite right, we’re happy to offer an exchange. Just let us know within 7 days of receiving your item, and we’ll take care of the rest.
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Your Role in Our Mission:
- We kindly ask you to help us in our mission to reduce waste by ensuring you measure accurately before placing your order. This small step makes a BIG difference in our efforts to create a sustainable fashion industry. When in doubt about sizing, don't hesitate to reach out to us for help! We're here to help you make the right sizing decision for your responsibly purchased, sustainably made outfit.
Thank you for being part of our journey towards a more sustainable world. Your support means everything to us!
If you have any questions or need assistance, please don’t hesitate to contact our friendly customer service team at hello@wildandpree.com.
Thank you for supporting our sustainable journey & shopping with us!
